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Vanguard Travel has a proud history of service to travelers that began in 1968. We are an independent, locally owned and privately held company. Our mission is to provide the fastest, easiest, most reliable, and most economical way for our customers to make travel plans. This mission includes providing exceptional service and expert advice to help our customers effectively manage travel spending in their organizations.
According to the Minnesota Business Journal rankings, Vanguard Travel is among the largest travel companies in Minnesota. We have the size, strength, and resources to provide corporate travel services anywhere in the world. Our menu of travel management functions includes the following:
· Full-service corporate travel department
· Incentive travel and merchandise programs
· Meeting planning and management
· Group travel arrangements
· Leisure travel planning and booking
· Services for international and executive travelers
Vanguard Travel offers our corporate customers the reliability of capable, personalized service and the benefits of the latest technology available in the travel industry. This technology allows us to provide valuable services such as effectively tracking and salvaging the remaining value of unused and nonrefundable tickets. We can provide meaningful management data and reports that our customers can download to their desktops via the Internet. We also offer value-added capabilities and services to empower our clients, such as assisting in the development of corporate travel policies and obtaining negotiated rates with vendors.
For companies who wish to allow travelers to book their own travel, we offer state-of-the-art self-booking solutions that allow our customers to realize lower transaction fees. Customers who utilize self-booking can relax knowing that they can count on us for customer service, quality control, ticketing, and post-ticketing services.
We can provide whatever solution your company may require, whether it means assisting your company’s personnel with our in-house personnel, or providing your company with a customized on-site travel operation.
Vanguard Meetings and Incentives, a division of Vanguard Travel Unlimited, has more than 25 years experience helping companies design and administer effective incentive programs. We have developed creative ways for our clients to motivate staff members, retain top performers and influence the decisions of independent dealers. Many of our clients offer all-expense-paid travel programs to achieve their incentive program objectives; others choose to offer a variety of high quality non-cash incentives and recognition awards. Whatever your company prefers, Vanguard incentive specialists are available to work with you from start to finish, effectively managing the details of your incentive program.
Vanguard Travel has a staff of 17 highly qualified travel counselors, skilled in both domestic and international travel planning. These counselors and the other travel professionals in our company have total collective experience in the travel industry exceeding 350 years. Our personnel have between two and 32 years with Vanguard, and an average length of service of ten years. We are committed to creating and sharing a respectful, supportive work environment, and we encourage every staff member to pursue professional development opportunities.
Vanguard Travel is a member in good standing of the American Society of Travel Agents (ASTA) and adheres to ASTA’s standards for professional conduct and ethics. Our staff includes five Certified Travel Counselors, which is the highest credential available in the travel industry.
Our office is open to serve customers from 7:30 a.m. to 6:00 p.m., central time, Monday through Friday. We offer toll-free telephone access to customers from anywhere in the United States. When our office is not open our customers have toll-free access to comprehensive global emergency travel assistance services from an affiliate.
As industry and economic factors change, we continue to grow and evolve as well, staying in the forefront--the Vanguard--of our field. We are committed to sharing our knowledge with our customers to help them to achieve their corporate objectives.
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